VoIP
(Voice over Internet Protocol)
Now available from ComputerWise!
-
How YOU can reduce telephone costs, improve efficiency and increase your bottom
line
What
is VOIP?
In response to customer demand, Computerwise have
now added VoIP systems to our portfolio of products and services.
VoIP allows you to make phone calls over the internet using
broadband, rather than over traditional analogue telephone lines. You can make and receive calls to and from other VoIP
users, mobile users, and people with conventional telephones. Instead
of a traditional PABX, VoIP uses a standard PC or file server as the central
processor to run special software that we supply as part of the total package,
and uses digital handsets over the same type of CAT5 network cabling system as
your existing computer network. You
can now have all the benefits of a corporate telephone system at a fraction of
the cost.
What
are the benefits of VoIP?
ü
Reduced
call charges
– VoIP to VoIP calls are free. Costs
of local, national and overseas calls are drastically reduced.
ü
Reduced
capital outlay
– choose from hundreds of inexpensive handsets from many suppliers.
ü
Reduced
cost of ownership
– reduced maintenance charges and lower training costs.
ü
Easy
to use –
the software is browser-based.
ü
Flexible
messages -
record your own marketing or personalised messages and activate them under
whatever conditions you wish.
ü
Improved
communications
between head office, branch offices and people working from home – all remote
locations (including those overseas) can be instantly accessible extensions on
the central system, for immediate call transfer, therefore further reducing
costs.
ü
Improved
efficiency
– avoid duplication of phone number directories and improve your workflow by
connecting your VoIP system to leading CRM systems such as ProspectSoft.
ü
Increased
flexibility
– you can add extra users, change system-wide settings for queues, hunt
groups, voice-mail settings, call pick-up, etc.
ü
Inexpensive
& quick relocation – when you move to new premises, simply unplug the system and
connect it up again at your new premises within minutes. No need to
call out an engineer.
ü
Automatic
call recording –
you can record calls for legal & training purposes, eg for personnel or
service records, and save these automatically directly into ProspectSoft’s
database and other CRM systems, and so store them for an unlimited length of
time – years if required.
ü
Personalised
customer service
– identify the customer before you answer the phone and avoid the automated
call-centre approach used by the corporates that we all hate so much;
immediate call transfer avoids asking callers to call another number or risk
them being left on hold for ages.
ü
Inexpensive
and economical training : learn to use and deploy most functions in as little as one day.
ü
VoIP is future-proof – until recently most telephone systems have
quickly become obsolete, so you cannot buy extra or replacement handsets.
With VoIP you can expand the system as your company grows, as often as you wish
and with no inbuilt restrictions.
ü
Availability of Voice-mail – wherever you are at
any time.
Who
needs VoIP?
Any company from the smallest with only a few
employees upwards to companies with multiple locations who wish to reduce their
communication costs.
How
can I find out how much VoIP can save us?
To establish what savings YOU can achieve, we can
conduct a survey to check your current phone bills and IT infrastructure, and
suggest how VoIP can revolutionise your communications in the process. There is
no charge for this survey.
If YOU like the idea of saving your company
money, please call us for your free consultation on 01206 711451 or
complete our enquiry
form.
Copyright © Computerwise Limited 2008